Privacy Policy & Legal Updates
Privacy Policy
Azzurra Parfums ("We/Us") are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting http://www.azzurraperfums.com, you are accepting and consenting to the practices described in this policy.
Data Controller
Apex Fragrance Ltd (company number 04294792) (“We/Us”) are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.apexfragrance.com, you are accepting and consenting to the practices described in this policy.
1. Collection of Your Personal Information
Information We Collect and How We Use It
Information you give us:
1.1 Information You Provide to Us:
You may provide personal information to us by filling out forms on our website, www.clivechristian.com (“Our Site”), or by communicating with us via phone, email, or other means. This includes information you provide when you register to use our site, search for products, place orders, participate in promotions, contests, or surveys, or report issues with our site. The information we collect may include your name, address, email address, phone number, financial details (e.g., credit card information), and personal descriptions or titles.
1.2 Information We Collect Automatically:
When you visit our site, we automatically collect certain technical details regarding your usage, including:
- Internet protocol (IP) address used to connect to the internet
- Login information, browser type, version, time zone settings, operating system, and platform
- Details of your visit, including URLs of pages you visited, time spent on those pages, search terms, products viewed, and other interactions (such as clicks, scrolls, and mouse-overs)
- Information about any errors or issues experienced while using the site, as well as customer service interactions (e.g., phone numbers used to contact support)
1.3 Retail Partners and Dealerships:
This Privacy Policy does not cover data collection at our retail partners or dealerships. For information about how personal data is handled at our retail partners, we recommend reviewing their respective privacy policies. Specifically, our online retailer Triboo Digitale S.r.l. processes data related to the sale of products through www.clivechristian.com, and we encourage you to check their privacy policy for further details on how your data is managed.
1.4 Automated Data Collection on Ads and Social Media:
When you visit our site, view or click on our online advertisements (including those displayed on third-party websites), or interact with our social media pages, we may collect certain data about your usage or device using automated methods such as cookies, web server logs, or web beacons. This may include information such as:
- Session ID, timestamp, browser ID, and device-specific identifiers
- Data related to your browsing behavior, including URL domain, page path, security settings, and whether the session is new or returning
2. USE OF YOUR PERSONAL INFORMATION
2.1 How we use the information:
The information you may provide to us could be used to deliver the following services:
- Send you promotional materials or communications after you provide your consent to receive such materials.
- Process your payment if you choose to purchase products on www.janedoeperfumes.com.
- Provide services to you and operational features on our site.
- Create and manage your online account.
- Chat with you or respond to your inquiries via our customer service email address.
- Communicate special events, surveys, sweepstakes, and offers through our opted-in newsletter/email marketing.
- Show you personalized adverts based on your interests and browsing history on our site and other platforms.
Automated Decision-Making and Profiling:
In cases where we use personal data for automated decision-making, and those decisions have a significant impact on you, you have the right to challenge such decisions under GDPR. This includes requesting human intervention, expressing your viewpoint, and obtaining an explanation for the decision.
However, the above rights will not apply in the following cases:
- If the decision is necessary for the performance of a contract with you.
- If the decision is authorized by law.
- If you have given explicit consent.
Profiling with Personal Data:
When we use your data for profiling purposes, the following rules apply:
- We will provide clear information explaining the profiling, its significance, and the likely consequences.
- We will employ appropriate statistical or mathematical methods.
- All personal data processed for profiling will be safeguarded to prevent any discriminatory effects.
We currently use automated decisions when you visit our website or interact with our online ads or mobile applications. We collect certain information automatically through cookies, web logs, and web beacons, including:
- Technical details such as IP address, browser type, login credentials, time zone settings, operating system, and platform.
- Information about your visit, including URLs clicked, pages viewed, search queries, response times, errors encountered, duration of page visits, and interactions (scrolling, clicks).
We profile your personal data for purposes such as:
- Delivering personalized content for market research and analytics.
- Determining if you are a first-time visitor or a returning user.
- Complying with legal obligations, policies, and terms.
We may use the collected data for other purposes as specified during collection.
3. SHARING OF YOUR PERSONAL INFORMATION
3.1 We do not sell, rent, or disclose personal information we collect about you, except to the following:
Any of the brands owned by our group, such as Jane Doe Fragrances and Jane Doe Interiors. Third-party service providers who carry out services on our behalf, based on our instructions. We do not allow these providers to use or disclose your information except when necessary to fulfill services or comply with legal obligations. Examples of such providers include entities handling credit card payments, order fulfillment, website hosting, marketing services, and data analytics. Where your data is needed for such purposes, we will take reasonable steps to ensure that your data is handled securely, in accordance with your rights and our obligations, as well as the third party’s legal obligations. Currently, we contract with MailChimp as a third-party provider.
Other third parties, but only with your explicit consent, such as social media platforms. Additionally, we may disclose your information if required by law or legal process, to law enforcement authorities or other government officials, or if we believe disclosure is necessary to prevent harm or financial loss.
4. DATA TRANSFERS
We may transfer the personal information we collect about you to countries outside the one in which the information was originally collected, including countries outside the European Economic Area (EEA) such as the USA. Your data may also be processed by staff operating outside the EEA who work for us or our suppliers. This may include processing related to order fulfillment, payment processing, and customer support services. By submitting your personal data, you agree to the transfer, storage, and processing of your information in this way. We will take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable laws.
We share your personal data within the Jane Doe Holdings Group, which includes our USA-based company, Jane Doe Perfume LLC, 9100 S Dadeland Blvd 1500, 33156. This involves transferring your data outside the European Economic Area (EEA).
To ensure your data is protected, we require all our group companies to follow the same rules when processing your personal data, referred to as “binding corporate rules.” For more details, see the European Commission’s Binding Corporate Rules.
Some of our external third-party service providers are based outside the EEA, meaning their processing of your personal data will involve a transfer outside the EEA.
Whenever we transfer your personal data out of the EEA, we ensure that a similar level of protection is provided by implementing at least one of the following safeguards:
- Data will only be transferred when fully encrypted.
- We will only transfer your personal data to countries that the European Commission has deemed to provide an adequate level of protection for personal data. For further details, see the European Commission’s Adequacy of the Protection of Personal Data in Non-EU Countries.
- When using certain service providers, we may employ specific contracts approved by the European Commission that provide the same protection for personal data as it receives within Europe. For further details, see the European Commission’s Model Contracts for the Transfer of Personal Data to Third Countries.
- When using providers based in the USA, we may transfer data to them if they are part of the Privacy Shield Framework, which requires them to provide the same level of protection for personal data shared between the EU and the US. For further details, see the European Commission’s EU-US Privacy Shield.
If you require more information on the specific mechanisms we use when transferring your personal data outside the EEA, please contact us using the details provided in Clause 14 below.
5. INFORMATION STORAGE PERIOD
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting obligations.
To determine the appropriate retention period, we consider the nature and sensitivity of your personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, whether those purposes can be achieved through other means, and the relevant legal requirements.
As a general guideline, we retain data for a period of 6 years. If you would like more details regarding our retention periods, please don’t hesitate to contact us.
6. PROTECTION OF YOUR PERSONAL INFORMATION
We are committed to implementing appropriate technical and organizational measures to protect your personal data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, access, or use.
7. SOCIAL MEDIA AND USER GENERATED CONTENT
Some of our sites allow users to submit their own content. Please note that any content submitted to one of our social platforms can be viewed by the public. We advise you to be cautious about sharing personal information, such as financial details, address information, or health-related matters, on these platforms. We are not responsible for any actions taken by others if you post personal information on any of our social media platforms.
To remove or delete our apps from your social networking account, please follow the instructions provided by the respective social network:
- Facebook: Link provided by the [Facebook Help Center].
8. YOUR RIGHTS
You have the right to request that we do not process your personal data for marketing purposes. We will typically inform you (before collecting your data) if we intend to use your data for such purposes or disclose it to third parties for these purposes. You can exercise this right by checking certain boxes on the forms we use to collect your data. Additionally, you can contact us at royalperfumerie@gmail.com at any time to remove your data from our records.
You have the following rights:
Request access to your personal data (commonly known as a “data subject access request”). This allows you to receive a copy of the personal data we hold about you and verify that we are processing it lawfully.
Request correction of the personal data we hold about you. This allows you to correct any incomplete or inaccurate data we hold, though we may need to verify the accuracy of any new data you provide.
Request erasure of your personal data. You can ask us to delete or remove personal data where there is no valid reason for us to continue processing it. You also have the right to request erasure if you have successfully exercised your right to object to processing (as detailed below), where we have processed your information unlawfully, or where we are required to delete your data to comply with local law. However, we may not always be able to comply with an erasure request for specific legal reasons, which we will explain if applicable.
Object to processing of your personal data if we are relying on legitimate interest (or those of a third party). You can object if there is something about your specific situation that makes you feel the processing impacts your fundamental rights and freedoms. You also have the right to object to processing for direct marketing purposes. In some cases, we may demonstrate compelling legitimate grounds for processing your data that override your rights and freedoms.
Request restriction of processing of your personal data. This allows you to ask us to suspend processing in the following cases: (a) if you want us to verify the accuracy of your data; (b) if you want us to retain data even if its use is unlawful but you don’t want us to delete it; (c) if you need us to hold the data for legal claims; or (d) if you have objected to processing and we need to verify if we have overriding legitimate grounds to continue using it.
Request data transfer to you or a third party. We will provide your personal data in a structured, commonly used, machine-readable format to you or a third party of your choice. This right applies to automated data which you initially consented for us to use or when we used it to perform a contract with you.
Withdraw consent at any time where we are relying on your consent to process your personal data. However, withdrawing consent will not affect the lawfulness of any processing carried out prior to the withdrawal. Please note that if you withdraw your consent, we may not be able to provide you with certain products or services, and we will inform you if this is the case.
9. THIRD PARTY WEBSITES AND LINKS
Our Website may contain links to third-party websites, such as social networking platforms. Please be aware that we do not endorse or are not responsible for the privacy practices of these third-party sites, even if we provide a link to them. The Privacy Policy presented here does not apply to those sites. These third-party companies may have their own privacy policies, which we strongly encourage you to read and review.
Additionally, our products and services may be made available to you through third-party platforms or other third-party channels. We are not responsible for the privacy practices of any sites or apps that are not operated by companies within the Clive Christian Group.
10. USE OF COOKIES
Our website uses cookies to distinguish you from other users. This helps us provide a more personalized and seamless experience when you browse our site, and also allows us to improve the functionality and performance of our website.
Cookies are small text files that websites send to your computer or other internet-connected device to uniquely identify your browser or store information or settings within it. Your browser will notify you when you receive certain types of cookies and will also give you the option to restrict or disable them. However, please note that without cookies, you may not be able to use all features of our website.
In conjunction with obtaining information via cookies, our web servers may log details such as your operating system, browser type, domain, system settings, and the language your system uses, along with the country and time zone in which your device is located. These web server logs may also capture the address of the web page that referred you to our site, as well as the IP address of your device.
THIS WEBSITE WILL:
- Remember what’s in your shopping basket.
- Store custom user preferences and personalization data.
- Allow you to share pages with social networks like Facebook.
THIS WEBSITE WILL NOT:
- Send information to other websites for advertising purposes.
Most web browsers allow you to control cookies through browser settings. To learn more about cookies, including how to see what cookies have been set and how to manage and delete them, you can visit www.aboutcookies.org or www.allaboutcookies.org.
11. THIRD PARTY WEB ANALYTICS
We may use third-party web analytics services on our website and social media pages, such as Google Analytics. These service providers utilize technologies like cookies and web server logs to collect information, including IP addresses, to help us analyze how visitors interact with our site. These vendors may use cookies placed on our site as well as cookies placed on third-party websites (such as Google advertising cookies).
You can opt out of having these analytics services track your browsing activity on our site by disabling Google Analytics. To do so, please download the browser add-on for deactivating Google Analytics provided by Google at: Google Analytics Opt-Out Browser Add-On.
We may also implement specific Google Analytics Advertising Features, such as Remarketing with Google Analytics, Google Display Network Impression Reporting, or Google Ad Settings. You can manage your Google ad preferences or opt-out of Google Analytics advertising features by visiting: Google Analytics Opt-Out.
12. CHANGES TO PRIVACY POLICY
Our Privacy Policy may change from time to time to reflect changes in our processing of your personal information. Any changes to this Policy will be posted on our Website.
13. CONTACT US
If you would like us to update the information we have about you or your preferences, including opt out of emailing, mailing, withdraw the consent and/or object to any processing of your data or if you have any questions about the protection of your personal information please contact us by email atroyalperfumerie@gmail.com or send a letter to the following address:
3 Kellogg CT Edison NJ 08817
14. NON-WAIVER
No failure to exercise and no delay on our part in exercising any of our rights, remedies, powers or privileges under these Terms & Conditions (of which this Privacy & Cookies Policy forms part) and no course of dealing between us shall be construed or operate as a waiver, nor shall any single or partial exercise of any right, remedy, power or privilege preclude any other or further exercise thereof or the exercise of any other right, remedy, power or privilege on our part.
15. LAW, JURISDICTION AND LANGUAGE
This website, any content contained herein, and any contracts entered into as a result of usage of this website are governed by English law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.
